We get lots of inquiries from people looking for break / fix IT support. That is, they want us on call when something goes wrong, but don’t want a monthly support plan. There are two main reasons we don’t provide this service. Focus on the client (that’s you). Managed service clients receive a Service Level Agreement, meaning they’re guaranteed a …
HOW TO: Protect Your Business From WannaCry (and other nasties)
Unless you’ve had your head under a rock for the last few days, you will have heard about a nasty piece of malware called WannaCry. It took government agencies and businesses large and small hostage over the weekend last. WannaCry – what is it? It’s a piece of software that uses a security hole in Windows to install a package …
A 5 Year Contract for your phone lines? Tell ’em they’re dreaming!
I recently visited an existing client and got to talking to them about their phone lines. They advised me they’d just signed a 5 year (YEAR!) contract with Optus, that Optus given them a really good rate. I almost had to pick my chin up off the floor. For my signature on a 5 year landline contract, they’d almost have to pay …
Online Storage Services Are Not Replacements for a Proper Server
I keep hearing about businesses using storage services like Box, Drive, Dropbox etc. as their primary storage for intellectual property. In fact I just saw a Box PR video with a fashion retailer proclaiming the virtue of this. They store designs, photos, company financials – EVERYTHING in Box. To be honest my mind boggles. If your designs or digital assets …
Managed IP PBX Service Launched by Social Interactions
Social Interactions is happy to today announce our new Managed IP PBX product, a fully managed Voice over Internet Protocol PBX that replaces your existing PBX and reduces your communication costs. The PBX can be purchased on its own or in conjunction with the Social Interactions Managed IT service. Quality Software, Quality Australian Servers Our Managed IP PBX runs on the the award-winning 3CX PBX software which …
How Desktop as a Service can Help Small Business
A lot of small businesses struggle with the question of providing their staff with a computer (and the costs associated with that) or letting them bring their own device (BYOD) and the potential security risks that can pose. There’s a third way. Desktop as a Service. What is Desktop as a Service? Desktop as a Service is a term used …