3CX Unified Communications

Meet 3CX

3CX lets you stay in touch. Wherever you are.

3CX is the award-winning VoIP business phone and video conferencing solution (What is VoIP? See HERE) that can be hosted in the cloud or on premises and can go wherever you go, providing you have a data connection.
Yealink VoIP Handset using 3CX and myNetFone from Social Interactions

At your desk

3CX runs on any desk phone that supports SIP VoIP. Social Interactions can advise you on the best options to suit your requirements.

Highlights

See who's on the phone and who's available. 

Wide range of handsets available.

Screens and buttons customisable to your needs. 

On your computer

No desk phone? The 3CX webclient in Firefox or Chrome has you covered.

Highlights

Make and receive voice and video calls.

See which of your office colleagues are available or on the phone.

Begin video conferences or schedule future conferences and invite others using GMail or Office 365.

3CX WebClient provided by Social Interactions
3CX iOS and Android apps provisioned by Social Interactions

On your mobile device

The 3CX app allows your office staff to answer their work extensions on their mobile phones, as if they were sitting in the office.

Highlights

Allows taking and making of calls from work extension while away from the office.

Transfer calls to other office extensions just as you would from a desk phone.

Escalate calls to video conferences without having to hang up.

With 3CX, your office phone can be with you wherever you are.

Video Conferencing

With 3CX WebMeeting, you can keep in touch with your teams, colleagues, or even just your friends, quickly and easily. WebMeeting licenses are included at no extra cost and there are no restrictions on minutes.
3CX Web Conferencing provided by Social Interactons

Potential clients are only a chat away.

The 3CX chat plugin for Wordpress lets your customers start a chat session with your sales or support staff right from your website. The messages appear in the 3CX Webclient and in the 3CX app on your mobiles. Once someone has taken the chat, the session can be escalated to a phone or video call with the click of a button. Why not try it below and let us show you how seamless it is? Don't have a Wordpress site? 3CX has a code snippet you can add to your site code to implement the chat function.

3CX Chat on mobile app provided by Social Interactions

3CX makes your office communications

All the features you'd expect from a top grade business communications system

Call Transfer

Transfer calls between extensions.

Call Parking

Need to take a call on another phone? Park it and pick it up on a different phone.

Voicemail

Have your voicemails sent to your email as an attachment

Call Recording

Record your calls for coaching / training / compliance and manage them online

Ring Extension & Mobile No. Simultaneously

Have calls ring on your extension and on your mobile number at the same time (call charges apply).

IVR

Interactive Voice Recording. Make your business seem bigger than it is by adding a menu when someone calls.

Intercom / Paging

Need to make an announcement? No problem.

Presence visibility

See who’s busy or available at a glance – even between sites if you have multiple stores or offices.

Conference Calling

Easily bring a third party into a call.

Business Hours & Holiday Routing

Direct your calls based on business hour & holiday rules.

Fax to Email

3CX will receive faxes and send them to your email address.

DID & CID Routing

Send calls to different extensions, queues or ring groups based on the number dialled or the number called.

3CX is

Names you can trust.

Social Interactions

Social Interactions has over 10 years experience in servicing the IT and communication needs of medium businesses in Melbourne.

We offer managed IT services that allow our clients to stop stressing about their IT and go about growing their businesses.

We are proud to be 3CX Certified Advanced Engineers, and are proud to be a myNetFone channel partner.

3CX

3CX is a global leader in business VoIP and Unified Communications (UC) technology. It offers customers a simple, flexible and affordable solution that dramatically cuts telephony costs and management headaches. With 3CX you are guaranteed to increase productivity, reduce business travel and telco costs, streamline operations and improve customer service.

3CX is currently running over 250,000 PBXs in over 190 countries.

myNetFone

Founded in Sydney in 2004, MyNetFone provides new-generation telecommunications and internet services for business and enterprise. Tried and tested, MyNetFone underpins thousands of organisations, from home offices and local shops to big corporates and government departments. MyNetFone is the core brand in the MNF Group, an ASX-listed software company specialising in telecommunications (ASX: MNF). In 2014 and 2015, Forbes magazine ranked the MNF Group among the fastest-growing businesses in the Asia-Pacific region.

All MyNetFone business customers enjoy expert service and technical support from teams in Sydney and Melbourne. Should you have any issues or questions, highly trained staff are on hand. You won’t be left to fend for yourself. And you won’t have to wait hours in a phone queue.
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