Our Service Level Agreements are designed to give you the peace of mind that you’ll always have the right level of support when you need it.
Here’s a breakdown of what they include –
Silver
Included FREE in Professional Managed IT Plans
Gold
Included FREE in Corporate Managed IT Plans
Platinum
Diamond
* = Business Hours (8:00am – 5:00pm)
** = Business Hours (8:00am – 5:00pm)
*** = Business Hours (8:00am – 5:00pm), within 10km of Chelsea, Vic
And rest assured – if something goes bump in the night, we’re never more than a phone call away.