Join Us

Are you the best IT support person, looking to help create the best place to work?

We’re a startup Managed Services provider. Our aim as an employer is to create the best place to work. We want you to rave about working for us and we want those we service to rave about you. Come & help us define our culture. Rave about us & be raved about.

Right now, we’re specifically looking for a person to fill the following role –

Junior / Level 1 Support Desk Rep (Part Time)

Work from home.
$45k pro-rata package.
Penalty Rates.
AU & US Public Holidays.

We’re looking for a self motivated person to fill a Part Time (25hrs / wk Tues – Sat) Junior / Level 1 Support role.

You’ll be providing support services for our international client (also an MSP), based in San Francisco, from here in Melbourne. That will mean 5, 6 or 7am starts depending on the time of year, and your afternoons and Mondays to yourself.

Most importantly, you’ll be part of helping to define our culture and you’ll be given every opportunity to grow your role as our business grows.

You’ll need to have

  • A strong, reliable work ethic;
  • Your own computer;
  • CompTIA A+ Certification (or experience demonstrating such knowledge);
  • A quality, reliable internet connection

You’ll also need to know your way around Windows 7, 8, 8.1 and 10 as well. MS certification would be an advantage, but not compulsory.

Experience using and / or administering the following systems will also be looked on favourably –

Zendesk Ticket Management
Dropbox for Business
Crashplan ProE
Meraki Cloud-managed Network Systems
Microsoft Office 365
Google Apps

Are you eligible to work 25 hours a week in Australia? Are you ready to join a startup and grow with it? Are you ready to help build a culture from the very beginning? Are you ready to write your own future? If so, please apply today by sending your cover letter and resume to

Not your gig?

We’re always looking for the best people. Why not drop us a line on 03 9018 9802 and tell us why we’d be great together.